1) Form access information table:
Limits
User level
Basic (free) Plus Premium VIP
Design form
Access Form Insight
*Only form owners
Number of forms free queries/day (FQPD) 0 3 10 Unlimited
Maximum extended push notifications that can be received from forms/day (FNPD)
* When a form exceeds the specified number of queries, the user still receives a push notification if the number has not exceeded the limit
0 30 100 Unlimited
Maximum number of records that can be downloaded/time 100 300 2000 10.000
Export records to Excel
Self config data table,filter
*Some functions only work if allowed by the form owner
Automatically sync form records
*Only works on LinK Destop application
If form has mail merge
Mail merge function
If form has data visualization
Data visualization function
If form has attachment
Number of files that can be uploaded/time 3 5 10 15
Maximum size of one file (MB) 20 20 100 500
If form has tables
Maximum number of rows in a table 10 20 50 100
If form has resources
Maximum number of resource files that can be uploaded 5 10 50 100
* Limits will be reset every 00:00:00 (UTC) daily
* If FQPD in allowed quota:
- User can access the form without being limited by the number of queries of the form
- The form will not increase the number of queries
* If FQPD allowed quota exceeded, the query of the form will be counted as item (2)
* If FNPD allowed quota exceeded, you will not receive notifications from forms that exceeds the specified number of queries
* In a day, user can only use up to 3 devices/browsers to access the forms per account
2) Form query information:
* For each form, LinK gives you 500 queries (survey form is 1000) and 100Mbs storage, you can buy more queries or storage capacity.
* If the form's query count exceeds the maximum number of queries the user will not be able to access or receive notifications the form. (User has FQPD,FNPD in allowed quota still access/receive normally)
* The query is counted when one of the following actions is performed:
- Loading form: +1
- Mail merge, security functions: +1
- Save form config: +1
- Loading records: For each records loading action (up to 1000 records) the number of queries will increase by 1. For example: Loading 2000 rows of data, the number of queries is 2
- Add/edit/delete record:+1 (* If the record has file attachment, the number of queries will increase by 1 for each file). For example: Submit a record with 3 attachments, the number of queries is 4
- Push notification: + number of users (basic level) to receive notifications. Example: Need to push notification to 10 users, including 3 basic users, the number of queries is 3
*If BOT is used in the form then queries from BOT will be counted as a basic account (free)
3) Summary:
* Users can access/receive form notifications when one of the following conditions is met:
- User is VIP level
- User is Plus or Premium level and FQPD, FNPD is within allowable limits
- The form still has queries